Bits to know

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Currently shipping in the U.S.  A flat rate of $5.00 per order will be added for First Class shipping.  FREE shipping on orders over $100.00.  All orders are shipped from Hawaii.

Orders are processed M-F.  We strive to ship within 2-3 business days.  Please remember that the U.S.P.S continues to experience delays in their delivery.  A tracking number will be provided to see updates on the status of your delivery.  

To keep your leather wrist hugs in great shape we recommend keeping it out of water.  We recommend taking them off for activity resulting in the good ol' sweat.  We also recommend watching your daily uses of oils, lotions, salves, and sunscreen, etc. 

For the stretch bracelets we recommend rolling them on and off instead of stretching the cord to avoid breaks in the cord.  

All Wrist Hugs come with a 6 month warranty from invoice date.  For pieces purchased within the 6 month warranty re-stringing will be free of charge.  For pieces outside of the 6 month warranty, a re-stringing fee of $10.00 will apply.  All shipping costs are non-refundable.     

If you are not completely satisfied with your item, we happily accept returns within 30 days of the invoice date for a full refund.  All shipping costs are non-refundable.  Items returned must be in original condition, unworn, and unaltered.  We reserve the right to deny a refund if the item returned is not in original condition or does not meet our quality standards.

Please note that all Sale items and all Custom Orders are non-refundable.